Class Action Against Restaurant Delivery Company, Caviar, Settled for $2.2 Million

Notice of a proposed settlement was sent out to around 93,000 class members who were class members in a class action lawsuit against restaurant delivery service, Caviar. Plaintiffs allege that the company misled patrons into paying an 18% service charge that was labeled as a “gratuity fee” on orders.

The complaint alleged that from January 20, 2012 until August 21, 2015, Caviar required customers to pay an 18% gratuity charge for its restaurant delivery services. The complaint alleges that users of the food delivery service, which is owned by mobile payment company Square Inc., reasonably believed that the 18% fee was passed on to delivery drivers. However, the complaint alleges that the gratuity fee was actually a service charge and was not distributed as a tip credited to its drivers. Caviar removed the mandatory gratuity fee from all orders beginning August 21, 2015.

According to the notice sent to the class, Caviar will issue up to $1,435,000 in Caviar credits, in the amount of approximately $15.28 per class member and expire within 180 days of activation. Class members will be able to transfer credits to non-class members. Attorney fees for class counsel are likely to be about $755,000.

The case is Spencer Janssen v. Square Inc. et al., Case No. CGC-16-549980, in the Superior Court of California, County of San Francisco.

Steve Larson
An experienced trial lawyer who handles both hourly and contingent fee cases, Steve has expertise in class actions, antitrust litigation, securities litigation, corporate disputes, intellectual property disputes, unfair competition claims, and disputes involving family wealth. Steve regularly represents individuals and businesses in federal and state court and has obtained class-wide recovery in multiple class actions. A veteran practitioner, Steve's clients value his creative approach to resolving complex litigation matters.


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