Court Certifies Class Action Against Ruby Receptionists

An Oregon federal court certified a class action in McKenzie Law Firm et al. v. Ruby Receptionists, Inc., USDC D. OR, Case No. 3:18-cv-1921-SI on April 24, 2020.

Class eligibility as stated by the Court includes:

“All persons or entities in the United States who obtained receptionist services from Defendant Ruby Receptionists between November 2, 2012 and May 31, 2018, pursuant to its form Service Agreements.”

The case arises from claims of Ruby Receptionists’ customers that the company misled its customers and breached its contracts by billing for time a call was on hold, and by rounding up every call resulting in overcharges.

The opinion can be read here.

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