A proposed class action lawsuit was filed against short-term rental vacation company, Airbnb. The California suit, filed by a Texas rental host, alleges that Airbnb breached a contract, breached a fiduciary duty and is in violation of California consumer protection laws. Due to the COVID-19 pandemic, the host claims the company offered full refunds to guests. The host alleges Airbnb owes them $655 from canceled reservations by Airbnb.

An extenuating circumstances policy was enacted by Airbnb in March. This policy was to provide full refunds for bookings due to the pandemic. This policy overrode a hosts’ individual refund policy. Guests then stepped forward with complaints that they were not able to recoup their money in full as well as the steps needed to request one. Airbnb then offered hosts 25% of a hosts’ normal refund policy; however, many hosts have claimed they are not receiving those as well.


This blog is intended to provide information to the general public and to practitioners about developments that may impact Oregon class actions.

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Oregon federal district judge Michael Simon denied a motion to dismiss an Oregon class action lawsuit that alleges Airbnb allows discrimination against black users. The lawsuit contends the vacation rental website, which connects homeowners with travelers looking to rent a room, allows the homeowners to discriminate by requiring would-be guests to register with their full name and a photograph. Since the lawsuit was filed, the company changed the policy to only allow homeowners to see the photographs after the unit has been rented. Continue reading “Discrimination Class Action Against Airbnb in Oregon is Allowed to Proceed”

Stoll Berne and Nick Kahl LLC, filed a class action complaint in Multnomah County Circuit Court against Airbnb, Inc., alleging that Airbnb’s booking policies discriminate against African-Americans.

Continue reading “Stoll Berne and Nick Kahl, LLC file discrimination class action suit against Airbnb”