Airbnb Proposed Class Action Alleges Missed Host Cancellations Funds

A proposed class action lawsuit was filed against short-term rental vacation company, Airbnb. The California suit, filed by a Texas rental host, alleges that Airbnb breached a contract, breached a fiduciary duty and is in violation of California consumer protection laws. Due to the COVID-19 pandemic, the host claims the company offered full refunds to guests. The host alleges Airbnb owes them $655 from canceled reservations by Airbnb.

An extenuating circumstances policy was enacted by Airbnb in March. This policy was to provide full refunds for bookings due to the pandemic. This policy overrode a hosts’ individual refund policy. Guests then stepped forward with complaints that they were not able to recoup their money in full as well as the steps needed to request one. Airbnb then offered hosts 25% of a hosts’ normal refund policy; however, many hosts have claimed they are not receiving those as well.

This blog is intended to provide information to the general public and to practitioners about developments that may impact Oregon class actions.

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Steve Larson

An experienced trial lawyer who handles both hourly and contingent fee cases, Steve has expertise in class actions, environmental clean-up litigation, antitrust litigation, securities litigation, corporate disputes, intellectual property disputes, unfair competition claims, and disputes involving family wealth. Steve regularly represents individuals and businesses in federal and state court and has obtained class-wide recovery in multiple class actions. A veteran practitioner, Steve’s clients value his creative approach to resolving complex litigation matters.


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The information contained in this blog does not constitute legal advice, and does not create an attorney-client relationship. We make no claims, promises or guarantees about the accuracy, completeness, or adequacy of the information contained in or linked to this blog.