Court Certifies Class Action Against Ruby Receptionists

On April 24, 2020, an Oregon federal court certified a class of Ruby Receptionists’ customers in a case that arises from claims that the company misled its customers and breached its contracts by billing for time a call was on hold, and by rounding up every call resulting in overcharges.

The court stated that class eligibility includes:

“All persons or entities in the United States who obtained receptionist services from Defendant Ruby Receptionists between November 2, 2012 and May 31, 2018, pursuant to its form Services Agreement.”

Stoll Berne represents the Plaintiffs. The case is in McKenzie Law Firm et al. v. Ruby Receptionists, Inc., USDC D. OR, Case No. 3:18-cv-1921-SI. To read the Court’s opinion, click here. Law360 published an article on this certification and that can be found by clicking here. For more information, contact Stoll Berne attorneys Keith Dubanevich or Cody Berne.

This blog is intended to provide information to the general public and to practitioners about developments that may impact Oregon class actions.

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Steve Larson

An experienced trial lawyer who handles both hourly and contingent fee cases, Steve has expertise in class actions, environmental clean-up litigation, antitrust litigation, securities litigation, corporate disputes, intellectual property disputes, unfair competition claims, and disputes involving family wealth. Steve regularly represents individuals and businesses in federal and state court and has obtained class-wide recovery in multiple class actions. A veteran practitioner, Steve’s clients value his creative approach to resolving complex litigation matters.


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The information contained in this blog does not constitute legal advice, and does not create an attorney-client relationship. We make no claims, promises or guarantees about the accuracy, completeness, or adequacy of the information contained in or linked to this blog.